Shipping Policy

At Shopylex, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your items in a timely manner, and we are committed to delivering your orders as quickly as possible.

Processing Time:

Once you place an order, our dedicated team works diligently to process and prepare your items for shipment. Our average processing time is 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods:

We offer a variety of shipping methods to cater to your specific needs. We choose the best shipping options on behalf of you according to dispatch address.

Shipping Time:

The shipping time will depend on the shipping method and your location. As a general guideline, domestic orders typically arrive within 3-7 business days, while international orders may take 7-14 business days to reach their destination. Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control, such as customs clearance or unforeseen delays.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method and destination. The exact shipping cost will be displayed at checkout before you complete your purchase. We strive to offer competitive shipping rates to ensure that you receive the best value for your money but as of now we are currently offering free shipping on all orders.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your shipment and estimate the delivery date. You can track your order directly on our website or through the carrier's website using the provided tracking number.

Shipping Restrictions:

While we strive to offer worldwide shipping, there may be certain restrictions on specific products due to legal or logistical reasons. These restrictions may vary by country or region. If a product is not available for shipping to your location, you will be notified during the checkout process.

Lost or Damaged Shipments:

In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

Change of Shipping Address:

If you need to change the shipping address for an order that has not yet been shipped, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes to the shipping address may cause delays in delivery.

Shipping Policy Updates:

We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be reflected on this page, and it is your responsibility to review the policy periodically for any updates.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with Shopylex is exceptional.